FAQ

GENERAL TERMS AND CONDITIONS

The owner of the online store Gecko-holds.com is MN group d.o.o..(in continuation referred to as provider).
The general terms and conditions of the online store Gecko-holds.com are comprised in accordance with the Slovenian Consumer Protection Act (ZVPot-UPB2), recommendations from the Chamber of Commerce and Industry of Slovenia, and international Codes for e-Business.

By using the website you agree with the below stated terms and conditions. If you disagree with these terms and conditions we kindly ask you to leave the website of the online store Gecko-holds.com. We hold the right to change the terms and conditions on the website gecko-holds.com at any time without prior notice.

The provider of the online store Gecko-holds.com enables the following payment methods:

  • payment per pro forma invoice
  • via PayPal
  • with credit card

The Postal Service will deliver your ordered goods.

The customer can return purchased goods within 30 days after the delivery to the storage facility of the MN GROUP d.o.o. located on Žebljarska pot 5 in Kamnik, Slovenia or they can inform us via e-mail (info@gecko-holds.com)   within 30 days after receiving the goods. Returned products have to be intact and in original packaging.  A copy of the receipt also has to be enclosed. We will return the purchase price or exchange the purchased goods within 30 days. We will return the purchase price to the customer’s account which they have to provide when returning the goods.

Goods purchased from the provider are used by the customer at their own risk. The provider is not liable for possible injuries connected with the use of the goods purchased from the provider.

All prices in the online store Gecko-holds.com are listed in Euros (€) and include Value Added Tax (VAT).

All of our holds are produced in accordance with the standard EN 12572-3 and EN71-3

The customer allows the company MN Group d.o.o. to collect and use acquired personal information. The collected data will be used exclusively for shopping in the online store Gecko-holds.com. MN group d.o.o. obliges not to pass acquired data onto third parties.

  • Cart overview: a list of items chosen by the customer is shown along with information and quantities.
  • Registration: this is where the user has to register. If this is the first time they are shopping they have to register beforehand. Enter delivery address: choose a billing address, that is, delivery address.
  • Delivery method: user chooses a method of delivery
  • Payment and order completion: this is where the user chooses a payment method: bank transfer, PayPal or credit card.

MN Group d.o.o.
Brezovica 1
1235 Radomlje
Slovenia

Office/Production:
Žebljarska pot 5
1241 Kamnik
Slovenia

VAT number: SI81253583
REGISTER number: 6101356000

Bank details:
IBAN: SI56101000050461141
SWIFT CODE: BAKOSI2X
Banka Koper d.d, Slovenia